Inferna74 - Terms, Refunds & Privacy
Last updated: 3 August 2026 | Contact: support.inferna74@gmail.com
1. TERMS OF USE
Inferna74 (inferna74.com) is a free, privately operated Open Tibia server, run by a private individual as a hobby project. It is not affiliated with or endorsed by CipSoft GmbH.
By creating an account or making a purchase you accept these terms. You are responsible for keeping your account details secret. Use of the server is subject to our Server Rules.
If you are under 18, you need permission from a parent or legal guardian before buying anything.
This is a hobby project offered as-is: content, prices and the server itself may change, and the server may eventually close. We cannot guarantee uninterrupted availability.
These terms are governed by Spanish law, without affecting your statutory rights as a consumer in your country of residence.
2. WHAT PREMIUM POINTS ARE
Premium Points (Inferna Coins) are a virtual in-game currency:
• They are not real money and have no value outside this server.
• They cannot be exchanged or cashed out for real currency.
• They are a limited, personal and revocable licence to use them in the game, not property.
• They exist only while the server is online and are not compensated in money if it closes.
Payments are handled by Stripe. Prices are in EUR. Points are credited automatically within seconds of payment. You may only pay with a payment method that belongs to you.
3. REFUND POLICY
Points are digital content delivered immediately. By purchasing, you expressly request immediate delivery and accept that you lose your right of withdrawal once the points are credited (Article 16(m), EU Directive 2011/83/EU).
Once credited, purchases are final and not refundable. This includes points already spent, buyer's remorse, items lost in game, and accounts banned for breaking the rules.
We do refund in these cases:
• Duplicate charge for the same purchase.
• Payment succeeded but points were never credited and cannot be credited manually.
• Unauthorised or fraudulent use of your card.
• A charging error on our side, such as a wrong price or package.
To request one, email support.inferna74@gmail.com within 14 days of the charge with your account name, the date and amount, and the reason. We aim to reply within 5 working days; approved refunds go back through Stripe to the original payment method.
If something goes wrong with a payment, please contact us before opening a card dispute. We can normally fix it faster and directly.
4. PRIVACY POLICY
Inferna74 is operated by a private individual in Spain. For any data question, write to support.inferna74@gmail.com.
What we collect: account name, email, password (stored hashed), recovery key and your characters; game data such as level, deaths and guilds, some of which is public on the site; and technical data such as IP address and access logs for security.
Payments: processed by Stripe Payments Europe, Ltd. We never see or store your card number, expiry date or CVC - those are entered on Stripe's own page. For each purchase we only store the Stripe payment id, your account id, the email used, the points bought, the amount, the currency and the date, as proof of purchase and to avoid crediting the same payment twice. See stripe.com/privacy.
Why: to run your account and process purchases (contract), to keep accounting records (legal obligation), and to prevent fraud and cheating (legitimate interest).
Sharing: we do not sell your data or use it for advertising. It is shared only with Stripe, our hosting provider and our email provider.
Retention: account data while your account exists; payment records for the period required by tax law; technical logs briefly.
Your rights: access, rectification, erasure, restriction, objection and portability. Write from your registered email address. Deleting your account does not remove completed payment records, which we must keep for accounting. You may complain to the Spanish Data Protection Agency (AEPD, www.aepd.es).
Cookies: a session cookie to keep you logged in and local storage for interface preferences. No advertising or tracking cookies.
We may update this page; the date at the top shows the last change.
Last updated: 3 August 2026 | Contact: support.inferna74@gmail.com
1. TERMS OF USE
Inferna74 (inferna74.com) is a free, privately operated Open Tibia server, run by a private individual as a hobby project. It is not affiliated with or endorsed by CipSoft GmbH.
By creating an account or making a purchase you accept these terms. You are responsible for keeping your account details secret. Use of the server is subject to our Server Rules.
If you are under 18, you need permission from a parent or legal guardian before buying anything.
This is a hobby project offered as-is: content, prices and the server itself may change, and the server may eventually close. We cannot guarantee uninterrupted availability.
These terms are governed by Spanish law, without affecting your statutory rights as a consumer in your country of residence.
2. WHAT PREMIUM POINTS ARE
Premium Points (Inferna Coins) are a virtual in-game currency:
• They are not real money and have no value outside this server.
• They cannot be exchanged or cashed out for real currency.
• They are a limited, personal and revocable licence to use them in the game, not property.
• They exist only while the server is online and are not compensated in money if it closes.
Payments are handled by Stripe. Prices are in EUR. Points are credited automatically within seconds of payment. You may only pay with a payment method that belongs to you.
3. REFUND POLICY
Points are digital content delivered immediately. By purchasing, you expressly request immediate delivery and accept that you lose your right of withdrawal once the points are credited (Article 16(m), EU Directive 2011/83/EU).
Once credited, purchases are final and not refundable. This includes points already spent, buyer's remorse, items lost in game, and accounts banned for breaking the rules.
We do refund in these cases:
• Duplicate charge for the same purchase.
• Payment succeeded but points were never credited and cannot be credited manually.
• Unauthorised or fraudulent use of your card.
• A charging error on our side, such as a wrong price or package.
To request one, email support.inferna74@gmail.com within 14 days of the charge with your account name, the date and amount, and the reason. We aim to reply within 5 working days; approved refunds go back through Stripe to the original payment method.
If something goes wrong with a payment, please contact us before opening a card dispute. We can normally fix it faster and directly.
4. PRIVACY POLICY
Inferna74 is operated by a private individual in Spain. For any data question, write to support.inferna74@gmail.com.
What we collect: account name, email, password (stored hashed), recovery key and your characters; game data such as level, deaths and guilds, some of which is public on the site; and technical data such as IP address and access logs for security.
Payments: processed by Stripe Payments Europe, Ltd. We never see or store your card number, expiry date or CVC - those are entered on Stripe's own page. For each purchase we only store the Stripe payment id, your account id, the email used, the points bought, the amount, the currency and the date, as proof of purchase and to avoid crediting the same payment twice. See stripe.com/privacy.
Why: to run your account and process purchases (contract), to keep accounting records (legal obligation), and to prevent fraud and cheating (legitimate interest).
Sharing: we do not sell your data or use it for advertising. It is shared only with Stripe, our hosting provider and our email provider.
Retention: account data while your account exists; payment records for the period required by tax law; technical logs briefly.
Your rights: access, rectification, erasure, restriction, objection and portability. Write from your registered email address. Deleting your account does not remove completed payment records, which we must keep for accounting. You may complain to the Spanish Data Protection Agency (AEPD, www.aepd.es).
Cookies: a session cookie to keep you logged in and local storage for interface preferences. No advertising or tracking cookies.
We may update this page; the date at the top shows the last change.
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server closes ~2 minutes